Got a gifting dilemma? Or just need to vent about glitter in places glitter should never go?
Pull up a roll of tape and say hi—this is the Contact Us page for presents-and-gifts.com, where the elves are real people, the coffee is bottomless, and the inbox is only mostly under control.
How to reach our merry band of gift-obsessed humans
| Method | Where to find us | Typical reply speed* |
|---|---|---|
| [email protected] | Within 48 hours—unless we’re buried under a ribbon avalanche (peak season) | |
| Social | Instagram & TikTok: @presentsandgifts | We check DMs between coffee refills |
| Forum PM | Tag @StaffElf in any thread | Fast—there’s always at least one night-owl mod online |
| Snail mail | 123 Wrapping Paper Way, North Pole, Earth | Replies arrive by carrier reindeer—patience required |
*From Black Friday to December 26, we operate on “holiday time,” which is like regular time but with more caffeine and tinsel.
What we can help with
- “Is a mug warmer romantic or passive-aggressive?”
- “My dad swears he wants ‘nothing.’ Suggestions?”
- “Looking for a gift that ships faster than a five-year-old changes interests.”
- Site bugs, typos, or rogue autoplay music (we’re sorry in advance).
Before you write…
- Search the forum—there’s a decent chance some legend already solved your conundrum.
- Include details—budget, deadline, recipient quirks (left-handed drummer who loves sloths, etc.).
- Share the love—photos of successful unwrapping faces are our fuel.
Thanks for stopping by! If you don’t hear back promptly, assume we’re mid-wrap, wrist-deep in tape, or testing how many chocolates fit in one stocking. We’ll surface soon—promise.
The Presents and Gifts Crew 🎁